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FAQ
Frequently asked questions
General
Setting up FAQs
Shipping
We offer fast and reliable shipping on all orders within Israel. Orders are typically processed within 1–2 business days and shipped via trusted courier services. Delivery times may vary depending on location, but most orders arrive within 2–5 business days.
Shipping Fees
• Free shipping on orders over ₪199
• Flat rate of ₪25 for orders under ₪199
Returns
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return unused items in their original condition within 14 days of receipt.
To be eligible for a return:
• The product must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.
• Food products must be unopened and sealed.
Shipping & Returns
Shipping
We offer fast and reliable shipping on all orders within Israel. Orders are typically processed within 1–2 business days and shipped via trusted courier services. Delivery times may vary depending on location, but most orders arrive within 2–5 business days.
Returns
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return unused items in their original condition within 14 days of receipt.
To be eligible for a return:
• The product must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.
• Food products must be unopened and sealed.
Shipping
We offer fast and reliable shipping on all orders within Israel. Orders are typically processed within 1–2 business days and shipped via trusted courier services. Delivery times may vary depending on location, but most orders arrive within 2–5 business days.
Returns
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return unused items in their original condition within 14 days of receipt.
To be eligible for a return:
Shipping & Returns
Shipping
We offer fast and reliable shipping on all orders within Israel. Orders are typically processed within 1–2 business days and shipped via trusted courier services. Delivery times may vary depending on location, but most orders arrive within 2–5 business days.
Shipping Fees
• Free shipping on orders over ₪199
• Flat rate of ₪25 for orders under ₪199
Returns
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return unused items in their original condition within 14 days of receipt.
To be eligible for a return:
• The product must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.
• Food products must be unopened and sealed.
Shipping & Returns
Shipping
We offer fast and reliable shipping on all orders within Israel. Orders are typically processed within 1–2 business days and shipped via trusted courier services. Delivery times may vary depending on location, but most orders arrive within 2–5 business days.
Shipping Fees
• Free shipping on orders over ₪199
• Flat rate of ₪25 for orders under ₪199
Returns
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return unused items in their original condition within 14 days of receipt.
To be eligible for a return:
• The product must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.
• Food products must be unopened and sealed.
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